📄 TERMS OF SERVICE
Welcome to CareAvenue. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting our website, browsing our content, or purchasing from us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use our website or services. These Terms are designed to protect both our customers and CareAvenue by clearly outlining rights, responsibilities, and limitations.
🛒 Use of Our Website
To use this website or place an order, you must be at least 18 years old or have permission from a parent or legal guardian. You agree to provide accurate, current, and complete information when creating an account or placing an order. You may not use our website for any unlawful purpose, attempt unauthorized access, interfere with site security, or engage in any activity that violates applicable laws or regulations. Misuse of the website may result in restricted access or termination of services.
📦 Orders & Payments
All prices displayed on the CareAvenue website are listed in United States Dollars (USD) and are subject to change without notice. We reserve the right to refuse or cancel any order at our discretion, including orders affected by suspected fraud, stock availability issues, pricing errors, or policy violations. Payment must be completed in full before an order is processed and shipped. Taxes, shipping fees, and other applicable charges are calculated during checkout.
🚚 Shipping & Delivery
Estimated delivery times provided on our website are for reference only and are not guaranteed. Shipping times may vary based on location, carrier operations, weather conditions, or other circumstances beyond our control. Once an order has been handed over to the shipping carrier, CareAvenue is not responsible for delays, losses, or delivery interruptions caused by the carrier. Customers are responsible for providing accurate shipping information at checkout.
↩ Returns & Refunds
Our Return & Refund Policy outlines the conditions, eligibility requirements, and procedures for returning products and requesting refunds. Due to the nature of pet supplies and beauty & personal care products, certain hygiene and safety restrictions apply. We strongly encourage customers to review the Return & Refund Policy carefully before making a purchase, as placing an order confirms acceptance of those terms.
🔒 Privacy
Your privacy is important to us. CareAvenue collects, uses, and protects personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and use of information as described in that policy. We encourage you to review the Privacy Policy to understand how your data is handled and safeguarded.
⚠ Limitation of Liability
To the maximum extent permitted by law, CareAvenue shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website, services, or products. This includes, but is not limited to, loss of profits, data, or business opportunities. All products are provided for general care and personal use only, and individual results may vary.
🧾 Product Disclaimer
The products sold by CareAvenue are intended for general pet care, beauty, and personal care purposes only. They are not intended to diagnose, treat, cure, or prevent any disease. Information provided on the website is for informational purposes only and should not be considered professional or medical advice.
📜 Changes to These Terms
CareAvenue reserves the right to update or modify these Terms of Service at any time. Any changes will be posted on this page with an updated “Last Modified” date. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
⚖ Governing Law
These Terms of Service and any disputes arising from your use of the CareAvenue website or services shall be governed by and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.
📬 Contact Us
If you have any questions regarding these Terms of Service, please contact us:
📧 Email:
📍 Address: 5267 Barker Cypress Road, Ste Unit 84, Houston, Texas 77084